Question: Can You Trust EAP?

Can EAP save your job?

The short answer is yes.

Unless the employee has signed a waiver allowing their employer to access their counseling records, patient confidentiality comes into play for EAP counseling sessions..

What makes an EAP successful?

Generally, successful EAPs are seen to have reported their activity and impact in a manner important to the organisation. It was found that EAP managers who understand their organisation’s culture and offer EAPs that are culturally relevant to the workplace was a critical factor.

Does employer know if you use EAP?

Voluntary Counseling Benefits Counseling services are a major benefit of EAP programs. … As an employee, you can call your EAP program and speak to a counselor either over the phone or in person on a confidential basis — meaning your employer and co-workers do not know about it.

How much does an EAP cost?

The average annual per-employee cost of an EAP ranges from $12 to $40, representing less than one third of 1% of the average employers’ annual per-employee spending on health insurance at the high end of the market, according to reports by the Employee Assistance Society of North America and the Kaiser Family …

What happens when you call EAP?

When you call, you will answer a few general questions so that we can identify the most appropriate therapist and location for your counseling sessions. You can send an email using the Ask the EAP feature of this website. If you contact the EAP by email, we will still need to ask you some personal questions.

How often can you use EAP benefits?

Is there a limit to how many times I can use the EAP? A. You may contact the EAP as many times as needed throughout the year to discuss your specific situation and covered services including the number of face-to-face appointments available.

Can HR lie to you?

HR adheres to employment law and company guidelines so they are not supposed to lie.

Can you talk to HR in confidence?

Now, in some cases, you can talk to HR in confidence if you explicitly work out an understanding of confidentiality before you share. But even then, it might not really be kept confidential. … The reality is, HR is there to serve the interests of the employer.

Is EAP really confidential?

When an employee seeks EAP services voluntarily, all of the employee’s information, including whether he or she contacted the EAP or not, is confidential and cannot be released without written permission.

How long does EAP last?

Counseling typically lasts about three to six sessions. If a problem is more severe or requires longer-term treatment, most EAPs maintain a referral network that employees can access. In those cases, EAP counselors can identify and assess the situation to determine the best way to deal with the problem.

How much does an EAP counselor make?

An early career Employee Assistance Program (EAP) Counselor with 1-4 years of experience earns an average total compensation of $50,275 based on 60 salaries. A mid-career Employee Assistance Program (EAP) Counselor with 5-9 years of experience earns an average total compensation of $58,100 based on 55 salaries.

What does EAP offer?

An Employee Assistance Program (EAP) is a voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals, and follow-up services to employees who have personal and/or work-related problems.

Are EAP services free?

EAPs generally offer free and confidential assessments, short-term counseling, referrals, and follow-up services for employees. … Even though EAPs are mainly aimed at work-related issues, there are a variety of programs that can assist with problems outside of the workplace.

Are EAP programs effective?

Are Employee Assistance Programs (EAP) Effective? Research exists that demonstrates that EAPs are effective, although, the evidence is controversial. HR professionals experience both positive and negative word-of-mouth feedback from employees who have accessed their organizations’ EAP.

How many sessions does EAP cover?

Whilst most people on average come for 6 sessions or less, there are some particularly difficult life situations where longer term support is appropriate.

What can an EAP help with?

EAPs are confidential, multifaceted counseling, education and referral programs designed to help with personal problems, particularly those that affect job performance, including:stress.parenting problems.adolescent behavioral problems or substance abuse.marital trouble.substance abuse.More items…

How many businesses uses the EAP?

More than 97 percent of large companies in America (over 5,000 employees) offer employee assistance programs (EAPs), for those needing a professional to talk over personal or family issues with. Even 75-80 percent of medium-sized and smaller companies make EAP services available to employees.